The Special Edition of the National Local Government Customer Service Network’s Magazine which celebrates our 2019 National Local Government Customer Service Conference and Award Winners, Highly Commended and Finalists is now available to download. Learn about the exceptional work our member Councils are implementing to achieve customer experience excellence.
The 2019 National Local Government Customer Service Awards were presented on the evening of 17 October at a gala dinner at the Rydges Port Macquarie NSW. Congratulations to the exceptional Councils, their teams and individuals. National Customer Service Excellence Award Winner – Lake Macquarie City Council Highly Commended – City of Tea Tree Gully Council […]
National Local Government Customer Service Awards Judging Convenor, Janelle Nisbet met with fellow judges on Monday, 23 September to determine the finalists for the 2019 awards. The judges thank all our members who invested their time in submitting an award application and stated that each year the judging becomes more challenging due to the ongoing […]