National Local Government Customer Service Network

The Executive Committee

National Executive Committee

President and NSW (Central/Southern) Chapter Chairperson

Lee Wear, Customer Relations Coordinator, Camden Council

National Executive Member and Riverina (NSW) Chapter Chairperson

Allister Brockley, Customer Service Team Leader, Albury City Council

Vice-President and Northern NSW Chapter Chairperson

Nicole Merchant, Manager Customer and Business Services, Bellingen Shire Council

National Executive Member and South – East Queensland Chapter Chairperson

Kirrily Rowan, Manager Customer Service, Toowoomba Regional Council

Treasurer

Pauline Webb, Senior Executive Officer, National Local Government Customer Service Network

National Executive Member and Tasmanian Chapter Chairperson

Robbie Shafe, Manager Customer Services, Glenorchy City Council

NSW (Central/Southern) Chapter

Executive Members

  • Chairperson: Lee Wear, Customer Relations Coordinator, Camden Council
  • Vice Chairperson: Michelle Berridge, Manager Customer Service,, Northern Beaches Council
  • Secretary: Bridget Vanderburg, Team Leader Customer Service, Hawkesbury City Council
  • Committee Member: Anne Valsamis, Team Leader Customer Contact Centre, The Hills Shire Council
  • Committee Member: Debra Duan, Customer Service Project Coordinator, City of Canterbury-Bankstown Council
  • Committee Member: Karli Fairclough, Senior Customer Relations Officer, Camden Council

Northern NSW Chapter

Executive Member

  • Chairperson: Nicole Merchant, Manager Customer and Business Services, Bellingen Shire Council
  • Secretary: Lynette Burley, Team Leader Customer Service, Clarence Valley Council
  • Committee Member: Anna Cooper, Program Leader – Transformation Armidale Regional Council

Riverina (NSW) Chapter

Executive Members

  • Chairperson: Allister Brockley, Customer Service Team Leader, Albury City Council
  • Secretary: Maree Bice, Customer Service Acting Team Leader, Albury City Council
  • Committee Member: Meredith Hester, Team Leader Customer Service, Wagga Wagga City Council

South-East Queensland Chapter

Executive Members

  • Chairperson: Kirrily Rowan, Manager Customer Service, Toowoomba Regional Council
  • Chapter Secretary: Michelle Hardie, Customer Service Project Officer, Lockyer Valley Regional Council
  • Committee Member: Cath Harding, Customer Service and Information Mgt Coordinator, Western Downs Regional Council

Tasmanian Chapter

Executive Members

  • Chairperson: Robbie Shafe, Manager Customer Services, Glenorchy City Council
  • Secretary: Danielle Harvey, Customer Services Coordinator, Devonport City Council