President and NSW (Central/Southern) Chapter Chairperson
Lee Wear, Customer Relations Coordinator, Camden Council
National Executive Member and Riverina (NSW) Chapter Chairperson
Allister Brockley, Customer Service Team Leader, Albury City Council
Vice-President and Northern NSW Chapter Chairperson
Nicole Merchant, Manager Customer and Business Services, Bellingen Shire Council
National Executive Member and South – East Queensland Chapter Chairperson
Kirrily Rowan, Manager Customer Service, Toowoomba Regional Council
Treasurer
Pauline Webb, Senior Executive Officer, National Local Government Customer Service Network
National Executive Member and Tasmanian Chapter Chairperson
Robbie Shafe, Manager Customer Services, Glenorchy City Council
NSW (Central/Southern) Chapter
Executive Members
- Chairperson: Lee Wear, Customer Relations Coordinator, Camden Council
- Vice Chairperson: Michelle Berridge, Manager Customer Service,, Northern Beaches Council
- Secretary: Bridget Vanderburg, Team Leader Customer Service, Hawkesbury City Council
- Committee Member: Anne Valsamis, Team Leader Customer Contact Centre, The Hills Shire Council
- Committee Member: Debra Duan, Customer Service Project Coordinator, City of Canterbury-Bankstown Council
- Committee Member: Karli Fairclough, Senior Customer Relations Officer, Camden Council
Northern NSW Chapter
Executive Member
- Chairperson: Nicole Merchant, Manager Customer and Business Services, Bellingen Shire Council
- Secretary: Lynette Burley, Team Leader Customer Service, Clarence Valley Council
- Committee Member: Anna Cooper, Program Leader – Transformation Armidale Regional Council
Riverina (NSW) Chapter
Executive Members
- Chairperson: Allister Brockley, Customer Service Team Leader, Albury City Council
- Secretary: Maree Bice, Customer Service Acting Team Leader, Albury City Council
- Committee Member: Meredith Hester, Team Leader Customer Service, Wagga Wagga City Council
South-East Queensland Chapter
Executive Members
- Chairperson: Kirrily Rowan, Manager Customer Service, Toowoomba Regional Council
- Chapter Secretary: Michelle Hardie, Customer Service Project Officer, Lockyer Valley Regional Council
- Committee Member: Cath Harding, Customer Service and Information Mgt Coordinator, Western Downs Regional Council
Tasmanian Chapter
Executive Members
- Chairperson: Robbie Shafe, Manager Customer Services, Glenorchy City Council
- Secretary: Danielle Harvey, Customer Services Coordinator, Devonport City Council