National Local Government Customer Service Network

Latest News

19Oct

National Local Government Customer Service COVID-19 Awards – announcing the finalists

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Thank you to all our Council members who entered their teams and team members in this year’s National Customer Service COVID-19 awards. This year our awards focused on how Councils and Customer Service Teams managed the impact and effects of the COVID19 Global Pandemic.  Thank you to our judging panel who have now completed assessing […]

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3Dec

2019 National Conference and Awards Magazine – Out Now!

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The Special Edition of the National Local Government Customer Service Network’s Magazine which celebrates our 2019 National Local Government Customer Service Conference and Award Winners, Highly Commended and Finalists is now available to download. Learn about the exceptional work our member Councils are implementing to achieve customer experience excellence.

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18Oct

Congratulations to the 2019 National Local Government Customer Service Award Winners

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The 2019 National Local Government Customer Service Awards were presented on the evening of 17 October at a gala dinner at the Rydges Port Macquarie NSW. Congratulations to the exceptional Councils, their teams and individuals. National Customer Service Excellence Award Winner – Lake Macquarie City Council Highly Commended – City of Tea Tree Gully Council […]

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