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16Oct

Answer for Customer Reletionship Manager (CRM) installations

Comments Off on Answer for Customer Reletionship Manager (CRM) installations

Hi David
I would recommend that you talk with Mark Matijevic from Datacom Mark has been a great supporter of the Network and was previously with TecOne so would know how to integrate with their systems the company phone number is 02 8875 3500.
hope this helps
Rum

« Answer for What are the issues you see for customer service in regards to the proposed NSW amalgamations?
Answer for Just wondering if anyone had any suggestions for good training DVDs for Customer Service skills (i.e. dealing with difficult customers; telephone techniques; etc.). I would like to have each of our customer service staff take time out to view a training dvd (possibly build up a small training library) as an interim measure as formal training can only be provided either as funds permit or on dates that suit staffing levels. »
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