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12Sep

Answer for Does anyone have a policy or procedure for monitoring/recording calls in the call centre?

Comments Off on Answer for Does anyone have a policy or procedure for monitoring/recording calls in the call centre?

Hi Julie,
The Hills Shire Council have call recording and call monitoring.  I’ll attempt to upload the procedure to the Network website.  If you’d like me to send it directly to you, please email me at ljennings@thehills.nsw.gov.au
Regards,
Lisa

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