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1Sep

Answer for Does anyone have a policy or procedure for monitoring/recording calls in the call centre?

Comments Off on Answer for Does anyone have a policy or procedure for monitoring/recording calls in the call centre?

I would be interested as well.  We are just about to put in new call centre software at MidCoast Council with the ability to monitor and record.

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Answer for Does anyone have a policy or procedure for monitoring/recording calls in the call centre? »

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