Hi Gail, The Southern Downs Regional Council is using a basic off the shelf product – KnowledgeBase Manager Pro (we are using version 6.2.2) and it is proving adequate for our needs. It is quite inexpensive to purchase and as long as you get buy in from the other departments takes not a lot of time to set up.
Cheers
Keith C
Comments Off on Answer for Good morning all, Lithgow Council is currently looking at developing a knowledge base and was wondering you could share your ideas as to what is required or what you use. Merry Christmas to all. Gail