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20Aug

Answer for Sorry I forgot to add are any other Councils interested.

Comments Off on Answer for Sorry I forgot to add are any other Councils interested.

sorry Lithgow council has had extensive Customer Service training this year.

« Answer for Sorry I forgot to add are any other Councils interested.
Answer for Hi, Campbelltown City Council is looking at introducing call recording and would like to know if any other Council has done this. If so how long do you store the calls and is call recording across Council or just for the Customer Service team? Do you have a policy, authorised statement? Any additional info that you could provide would be really appreciated. Cheers Marlene »
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