It should be noted that Warringah is pro amalgamation. IP Telephony is scalable and easy to migrate across areas with very little infrastructure costs. What is a considerable challege;
Operational: 1) integration of core operating systems
2) training of staff
3) familiarisation of amalgamated suburbs & the respective community
4) managing staff profile if needing to operate multiple shop fronts
5) performance management / acceptance of performance measures (of success)
Cultural: 1) all staff sharing the organisation’s values
2) change management / staff rationalisation
3) familiarisation / acceptance of new identity
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