Clare May, Michael Pratt, Pauline Webb

Clare May, Michael Pratt, Pauline Webb

The Network was honoured to host NSW Customer Service Commissioner, Michael Pratt as our Guest Speaker at our Annual General Meeting today. The Commissioner provided an inspirational and informative presentation on the implementation of Service NSW and the benefits these changes have provided for the community and also in measuring customer service delivery performance. The information was practical and of real value to our members.