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Date Venue Documentation 13-15 October 2015 Crowne Plaza Hotel – Gold Coast 2015 National Conference Documentation2015 Conference and Awards ProgramSponsorship ProspectusConference Presentations and Photos are available to delegates via csnetwork.livepro.com.au 29 April – 1 May 2014 The Grace Hotel – Sydney 2014 National Conference DocumentationAgenda and Registration FormSponsorship Information 2014 Conference Booklet Conference Presentations2014 Executive Digital Platform Presentation2014 Well Done International Presentation2014 Townsville Council Customer Service Training Methodology2014 CPS Criminal Risk Management in the Workplace2014 Change Management Toolbox State of Change in Organisations Today2014 City of Canada Bay Council KPIs for Customer Service2014 Moreton Bay Council Life After Amalgamation2014 Townsville Council Smart Service Strategy2014 The Human Equation Coming the Full Circle2014 The Human Equation Your Customer Service Strategy2014 Change Management Toolbox State of Change in Organisations TodayAnnual General Meeting2014 AGM Meeting Minutes coming soon 1-3 May 2013 Salt Resort – Kingscliff NSW 2013 National Conference Documentation2013 Conference Registration Form2013 Conference Flyer2013 Conference BrochureConference Presentations2013 Tweed Shire Council Corporate Knowledge Base Presentation2013 NSW Planning Electronic Housing Code Presentation2013 ACELG Social Media Presentation2013 Well Done International Presentation2013 Townsville City Council Clive PresentationAnnual Report2012-2013 AGM Annual ReportOther2013 Conference President's Notes2013 Tweed Shire Council Barry Longland Profile2013 BlinkMobile Profile2013 LivePro Flyer2013 InfoMaster FlyerPhoto Gallery 17-18 May 2012 Penrith Panthers-NSW 2012 National Conference Documentation2012 Conference FlyerConference Information2012 Conference Brochure2012 Conference Feedback Report2011 National Benchmarking ReportAnnual General Meeting2012 AGM Meeting MinutesPhoto Gallery 11-13 May 2011 Rydge's Eagle Hawk Resort – Canberra ACT 2011 National Conference Documentation2011 Conference FlyerConference Presentations2011 Network Executive Presentation2011 The DNA of Complaints PresentationAnnual General Meeting2011 AGM Meeting MinutesPhoto Gallery 27-28 May 2010 Universty of Technology-Sydney 2010 National Conference Documentation2010 Conference Program2010 Conference Keynote SpeakersConference Presentations2010 Conference Alastair Rylatt Presentation2010 Conference Charlotta Oberg Presentation2010 Conference Clare Huxley Presentation2010 Conference Darryl Rubiolo Presentation2010 Conference Deirdre O'Donnell Presentation2010 Conference Nexa Group Presentation2010 Conference Nisbet Energy Management Presentation2010 Conference Peta Bayman Presentation2010 Conference Well Done International PresentationPhoto Gallery 14-15 May 2009 Hunter Valley NSW 2009 National Conference Documentation2009 Conference Program2009 Conference Keynote SpeakersConference Presentations2009 Conference Brisbane City Council Presentation2009 Conference CSU Strategic Direction Presentation2009 Conference David Thompson Presentation2009 Conference Greg Hammond Presentation2009 Conference Human Expectations Presentation2009 Conference Network Executive Presentation2009 Conference Skelton Presentation 2009 Conference Mark Bull Presentation 2009 Conference Well Done International Presentation
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