Hi All, As part of our refurbishment project for our service centres, we are looking to implement service pods instead of the traditional counter in order to create a better customer experience. Can you let me know if you have thought about this, had any experience and if you have customer service pods in your council? Looking to discuss around the background, design of the pods and any other impacts that you have come across? Would be similar to what whats attached image from what Auckland council has.
http://www.shawcontractgroup.com.au/wp-content/uploads/2017/08/SQUARE-accsc.jpg
