Singleton Council are scoping a Duty Officer role within the Customer Service Team? I was wondering how many Customer Service Teams have a Duty Officer position within them and if you are willing to share your position description and the structure of your Customer Service Team.
Looking forward to any responses.
We don’t have a Duty Officer position within our structure at Great Lakes. However I know that Greater Taree City Council created a Duty Officer position. They presented this at a seminar in Forster in March. A copy of that presentation is on this website under Events / 2014 Events and then view the presentations.