Singleton Council are scoping a Duty Officer role within the Customer Service Team? I was wondering how many Customer Service Teams have a Duty Officer position within them and if you are willing to share your position description and the structure of your Customer Service Team.
Looking forward to any responses.
Nichelle
0 Answers
We don’t have a Duty Officer position within our structure at Great Lakes. However I know that Greater Taree City Council created a Duty Officer position. They presented this at a seminar in Forster in March. A copy of that presentation is on this website under Events / 2014 Events and then view the presentations.