We are really struggling with the number of certifier applications that we’re receiving. They go from records to customer service and back to records again. It takes forever to wade through the paperwork to find the required information e.g. the ABS details and then they need to be entered and receipted in property and rating.
It’s pretty much a full time job managing them!
Would love to hear if anyone has an online solution. Our IT team are looking to see if we can sort out something that would push an online application directly into Tech One.