National Local Government Customer Service Network

Inhouse A/H Service

Questions › Category: General › Inhouse A/H Service
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Lee Wear Staff asked 3 years ago

We are looking into the different options for our after hours service. We currently out source using Welldone. Does anyone service their after hours in house? If so can I get some information on staffing,hours, penalty rates ECT.
Also if you outsource to another company other then Welldone can you provide information regarding services provided, rates and satisfaction levels

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Webmaster Staff answered 6 years ago

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