National Local Government Customer Service Network

Reporting

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Paula Pfoeffer Staff asked 3 years ago

Hi there
We are revising the way we report our measurements to the Executive. Does anyone had a report template or are willing to share how they report and/or what they report on? We are particularly interested in the way the customer experience is recorded and reported (not just through the stats).
Thanks very much

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Margie Jackson Staff answered 3 years ago

Hi Paula
Just wondering how you went with this as we are just commencing the same path and would be very interested in what you came up with.
 
Cheers